1.1 These Terms and Conditions (“Terms”) govern your access to and use of the website and all purchases of products from Greenergy Technology Sdn. Bhd. (Company Registration No.: 202001021253) (“the Company”).
1.2 By accessing the Website and/or placing an order, you agree to be bound by these Terms.
1.3 These Terms shall be governed by and construed in accordance with the laws of Malaysia.
2.1 In these Terms:
(a) “Company”, “we”, “us”, or “our” refers to Greenergy Technology Sdn. Bhd.
(b) “Customer” or “you” refers to any user of the Website or purchaser of Products
(c) “Products” or “Goods” refers to all items sold by the Company
(d) “Website” refers to the Company’s official online platform
(e) “Order” refers to any request submitted by the Customer to purchase Products
3.1 By using this Website, you represent that you are at least 18 years old and legally capable of entering into binding contracts.
4.1 The Company makes reasonable efforts to ensure that all product descriptions, specifications, and images are accurate.
4.2 However, minor variations may occur, and the Company does not warrant that all information is entirely error-free.
4.3 The Company reserves the right to modify product specifications without prior notice.
5.1 All Orders are subject to acceptance by the Company.
5.2 The Company reserves the right to refuse or cancel any Order at its sole discretion, including but not limited to:
(a) Product unavailability
(b) Errors in pricing or product information
(c) Suspected fraudulent or unauthorized transactions
5.3 An Order is only confirmed upon issuance of an order confirmation.
6.1 All prices are stated in Ringgit Malaysia (RM) unless otherwise indicated.
6.2 The Company reserves the right to revise prices at any time without prior notice.
6.3 Full payment must be received before the Order is processed.
6.4 The Company shall not be responsible for any charges imposed by payment providers.
7.1 Promotions, discounts, and voucher codes are subject to specific terms and may be withdrawn or amended at any time without prior notice.
7.2 Promotions cannot be combined unless explicitly stated.
8.1 Delivery timelines are estimates only and are not guaranteed.
8.2 The Company shall not be liable for delays caused by third-party logistics providers or circumstances beyond its control.
8.3 Risk of loss or damage to the Product shall pass to the Customer upon delivery, which shall be deemed to occur when the Product is delivered to the address provided by the Customer, whether received by the Customer or any person at the delivery location.
8.4 Customers are required to inspect the Product upon delivery and report any visible damage within 48 hours.
9.1 Certain Products require installation by a qualified electrician.
9.2 The Company shall not be liable for any damage or loss arising from improper installation or failure to follow instructions.
9.3 Products are intended for residential use only unless otherwise specified.
10.1 Returns and refunds are subject to the Company’s Refund Policy.
10.2 Customers are advised to review the Refund Policy prior to purchase.
10.3 Return shipping costs shall be borne by the Customer unless the return is due to a confirmed defect or error on the part of the Company.
11.1 Warranty coverage is subject to the Company’s Warranty Policy.
11.2 In the event that the original Product model is no longer available or has been discontinued, the Company reserves the right to provide:
(a) a replacement product of equivalent or higher value; or
(b) a refund of the purchase price, at its sole discretion.
12.1 To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages.
12.2 The Company’s total liability shall not exceed the purchase price of the Product.
13.1 The Customer agrees to indemnify and hold harmless the Company from any claims, damages, or losses arising from:
(a) Misuse of the Product
(b) Breach of these Terms
14.1 All content on the Website, including text, images, logos, and designs, are owned by or licensed to the Company.
14.2 No content may be copied, reproduced, or distributed without prior written consent.
15.1 The Customer agrees not to:
(a) Use the Website for unlawful purposes
(b) Interfere with the operation of the Website
(c) Attempt to gain unauthorized access to systems
17.1 The Company shall not be liable for any delay or failure in performance due to events beyond its reasonable control, including but not limited to:
Natural disasters
Government actions
Supply disruptions
18.1 The Company reserves the right to suspend or terminate access to the Website without notice if the Customer breaches these Terms.
19.1 The Company reserves the right to amend these Terms at any time without prior notice.
19.2 Continued use of the Website constitutes acceptance of the updated Terms.
20.1 These Terms shall be governed by the laws of Malaysia.
20.2 Any disputes shall be subject to the jurisdiction of the courts of Malaysia.
21.1 If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
22.1 These Terms constitute the entire agreement between the Customer and the Company in relation to the subject matter herein.
